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At the APAC Fraud Summit, we’ll explore how fraud professionals can embrace technology, speed, transparency and collaboration to detect and prevent fraud.

Event Overview

The rapid adoption of technology and internet penetration across Asia Pacific (APAC) in recent years has made organisations, employees and customers more vulnerable than ever before. As a result, fraud and cybercrime have become a growing concern and priority for companies across the region.

We’re now in the midst a global crisis, and many company executives are already reporting fraudulent behaviour they would attribute to COVID-19 remote working conditions.  According to a recent KPMG survey of ASX 200 companies, and overwhelming 83 percent believed their organisation was vulnerable to fraud taking place now.  

At the APAC Fraud Summit, we’ll explore how fraud professionals can embrace technology, speed, transparency and collaboration to detect and prevent fraud. We’ll explore the fraud trends emerging from COVID-19, and what can be anticipated for the near future.

It will explore key themes such as:

  1. Technology: Using the latest technology to enhance fraud operations and strategies
  2. Speed: Keeping up to date on the latest fraud trends and methods, and how COVID-19 has impacted the fraud
    landscape
  3. Transparency: Embracing transparent policies and communications to deter fraud
  4. Collaboration:  Effectively collaborating with employees, law enforcers, and multiple jurisdictions
By attending this online forum, you will learn how to:

Explore the mindset of fraudsters and the latest fraud methods they’re adopting

Collaborate with other fraud professionals and learn more about the fraud and risks they’re experiencing

Learn the latest best practice approaches for fraud prevention and detection

Understand how emerging technologies can enhance the sophistication of your fraud operations and strategies

Speakers

Jason Theng

Executive Manager, Operational Risk and Compliance

Mine Super

Raymond But

Executive Director, Deputy Global Head Anti-Fraud

UBS

Ken Gamble

Executive Director & Chairman

IFW Global

Ben Lumley

Lead Data Analyst

NDIA

Vladimir Chugunov

Head of Internal Audit

Study Group

Craig Kirby

Independent Fraud Consultant

Darren Jameson

Detective Inspector

NSW Police Force

Dr Alex Antic

Head of Data Science

Australian National University, Software Innovation Institute

Anthony White

Manager Oceania – Fraud & Counterfeit

Canon

Danial Esmaili

Solicitor

Stanley & Co

Dr Verity Greenwood

Lecturer and Researcher

Macquarie Business School, Macquarie University

Daren Jay

Lecturer in Policing

Charles Sturt University

Vanessa Pegueros

Chief Trust and Security Officer

OneLogin

Gordon Yee

Internal Audit and Investigations Manager

Sydney Water

Andrew Lawrence

Senior Legal Officer

Commonwealth Fraud Prevention Centre, Attorney-General’s Department

Sasha Agafonoff

Fraud & Biometrics Specialist, APAC

Nuance Communications

Michael Hyatt

Solutions Architect

Elastic

Who Should Attend

Heads of and Specialists in: 

Fraud
Investigations
Compliance 
Risk
Analytics

Agenda

9:00am  Opening Remarks from Chairperson 
Ken Gamble, Executive Director & Chairman, IFW Global  

9:20am Crypto Swindle Kings: The Emergence of Crypto-Currency Fraud     

  • Recent case-studies in the region and the beyond  
  • Exploring the risks to organisations both public and private  
  • Intel on these fraudsters – who they are, where they come from and what to look out for  

Ken Gamble, Executive Director & Chairman, IFW Global  

10:00am  Driving Fraud Prevention on a Global Level 

  • Identifying what are the most challenging fraud risks in the financial institutions   
  • Conducting fraud assessment’s   
  • Thematic reviews and benchmarking against best practice across all regions  
  • Leveraging everyone in the firm to detect and deter frauds 
  • Implementing and designing fraud analytics to detect and deter fraud   

Raymond But, Executive Director, Deputy Global Head Anti-Fraud, UBS

10:40am  Break

11:10am   Panel Discussion: How Phone Channels are Impacting Fraud Teams 

  • How increased direct fraud against consumers is increasing calls to fraud/risk teams to validate blocked transactions 
  • How hold times are increasing, leading to more stressful calls with customers trying to complete transactions 
  • Authentication times using intrusive knowledge-based questioning – impact on fraud analysts and customers 
  • Measuring the incidence of non-genuine callers into the contact centre and responding effectively 
  • Sharing information effectively between organisations to target known fraud operations and respond more efficiently to growing demand 

Moderator: Sasha Agafonoff, Fraud & Biometrics Specialist, APAC, Nuance Communications 

11:50am  The Challenges of Data Driven Fraud Detection   

  • Key challenges regarding data driven detection of fraud and non-compliance 
  • Understanding and exploring the impacts for fraud practitioners 
  • Approaches for supporting an organisation to mature its data driven detection   

Ben Lumley, Lead Data Analyst, NDIA  

12:30pm  Using Collaboration and Transparency to Enhance Fraud Operations  

  • Collaborating effectively with your stakeholders – how to finesse a conversation  
  • Getting the business to understand the benefits of exchanging data 
  • Helping the business to understand what data to share, and when  
  • Using peer networking to talk about and identify fraud patterns   

Anthony White, Manager Oceania – Fraud & Counterfeit, Canon    

1:10 pm Break

2:10pm   A Case Study of Fraud in International Maritime Shipping for Mining & Metals  

  • Common fraud schemes used in dry bulk and container shipping 
  • Detection methods and tools  
  • Suggestions for improving the internal control system  

Vladimir Chugunov, Head of Internal Audit, Study Group  

2:50pm  Do You Really Know Who You Are Doing Business With? 

  • Explore the elements of identity (human and machine) 
  • Challenges with identity management 
  • Best practice controls for identity 

Vanessa Pegueros, Chief Trust and Security Officer, OneLogin 

3:20pm Detecting and Mitigating Insider Fraud   

  • Developing and defining clear and transparent policies   
  • Making communication open and regular  
  • Using a mix of internal and third-party audits  
  • Having the right security and technology in place  

Craig Kirby, former Director Audit, Risk and Investigations, NT Department of Infrastructure Planning and Logistics  

4:00pm   End of Conference Day One and Closing Remarks from the Chair  

9:00am   Day Two Opening Remarks from Chairperson 
Ken Gamble, Executive Director & Chairman, IFW Global  

9:10am   Applying Different Testing Methods to Measure the Effectiveness of Your Fraud Countermeasures 

  • Learn about activities you can undertake to test your fraud countermeasures 
  • Understanding the benefits of pressure testing 
  • Getting started with pressure testing in your organisation  

Andrew Lawrence, Senior Legal Officer, Commonwealth Fraud Prevention Centre, Attorney-General’s Department

9:50 am  Fraud Detection and Transaction Monitoring to Help Catch New and Sophisticated Fraudsters 
In this session, Michael will explore how different companies use Elastic stack to detect and prevent fraud:

  • Enabling behavioural analytics for network security monitoring and intrusion detection services  
  • Providing the ability to proactively detect and stamp out financial fraud  
  • Using machine learning to detect fraudulent use of credit cards Empowering the validation of returns as genuine to combat fraud   

Michael Hyatt, Solutions Architect, Elastic 

10:20am A Strategic Approach to Exposing Deception in Investigative Interviews 
 

  • Demonstrating how a strategic planning methodology can be used to expose deception and enhance evidential outcomes at fraud-related investigative interviews.
  • How a logical reasoning process can be applied to prepare interview plans which are strategically fit-for-purpose and tactically sound. 

  • Examine the benefits of standardising investigative interviewing planning methodologies across your team to deliver consistency of approach, efficiency, and enhanced professional interviewing practice. 

  • Conduct objective-based interviews which are succinct, ethical and yield evidential outcomes in any fraud context. 
  

Daren Jay, Lecturer in Policing, Charles Sturt University    

11:00am Morning Break  

11:40 am   An Exploration Into The Role Of Ethics In Building Fraud Cultures 
This session will cover: 

  • What is ethics, and what is fraud? 
  • Examples from recent case studies on why people commit fraud 
  • Towards creating an organisation of highest ethical standards and minimal unethical, fraudulent and corrupt conduct 
  • Creating and promoting a reporting culture, having a whistle blower hotline, a Code of conduct, a non-retaliation policy, share case learnings etc. 

Gordon Yee, Internal Audit and Investigations Manager, Sydney Water 

12:20pm   Reclassification of the Occupational Fraud and Abuse System 

  • The emergence of new types of organisational fraud schemes, where technology can act as both an accelerant of fraud and as a virtual ‘whistleblower’ when fraud already exists  
  • A proposed revision of the Fraud Tree taxonomy, designed to reflect the impact and use of technology in the multidimensional aspects of contemporary occupational fraud  
  • A ‘New Fraud Tree’ framework that is more serviceable and sensitive to change, without losing the basic core of the design and flexibility of the Fraud Tree system  

Verity Greenwood, Lecturer & Researcher Macquarie University 

01:00pm   Panel Discussion: Fighting Fraud Together – How can Organisations better share information to fight fraud 

  • What are the barriers to sharing information, and how can they be broken down?   
  • How can fraud professional overcome privacy concerns?   
  • How can fraud professionals share the relevant information, while protecting sensitive and competitive information?   

Anthony White, Manager Oceanian – Fraud & Counterfeit, Canon  

Jason Theng, Chief Risk Officer Mine Super 

1:30 pm   Break 

2:30 pm  Liability for Data Breaches & Business Email Compromise Scams

  • Types of fraud, prosecution and penalties and the difficulties for law enforcement, prosecutors and novel defences 
  • Current commonwealth and state legislation 
  • Attack vectors 
  • Fraud & the Privacy Act / mandatory data breach notification regime 
  • Victim liability & resulting impact from fraud / cyber fraud 
  • Mitigation and reducing the risk 
  • Sources of liability and where stolen information ends up 

Danial Esmaili, Solicitor, Stanley & Co. 

3:10 pm   The importance of collaboration in the technology age of the modern fraud investigation environment with law enforcement, other agencies and industry partners  
  

  • Important of internal eDiscovery and technological evidence in current crime methodology 
  • Addressing internal barriers in collaborating with law enforcement 
  • Strategic reflection of internal policies and procedures that create conflict  
 

Darren Jameson, Detective Inspector (Criminal, Internal/Corporate, Fraud and Compliance Senior Investigator & Manager), NSW Police Force  

3:50 pm   End of Conference Day Two and Closing Remarks from the Chair 

9:30am - 12:00pm Developing and Professionalising Investigative Capacity 

Developing and Professionalising Investigative Interviewing Capability 

This workshop is designed to further develop and professionalise investigative interviewing capability. 

This workshop will cover how to: 

  • Conduct professional interviews in which high-quality material, information and evidence will be obtained. 
  • Demonstrate an Investigative mindset through the use of comprehensive and transparent planning methodologies ahead of all investigative interviews. 
  • Plan and conduct interviews strategically to exploit all tactical and evidential opportunities. 
  • Interview confidently and instill trust amongst your interviewees and wider stakeholders. 
  • Enable more comprehensive investigation outcomes to be achieved in a timely manner. 

What you will learn:  

  • How significant the concept of procedural justice can be as an ingredient of rapport. 
  • What the ‘investigative mindset’ is, and how it can be deployed in an investigative interview. 
  • How the Conversation Management framework can be used to enhance your teams’ clarity of thinking around the purpose, structure and strategy of interviews with investigation subjects. 
  • How the Conversation Management framework can be applied to plan and conduct any fraud-related investigative interview.  

Daren Jay, Lecturer in Policing, Charles Sturt University  

1:00pm – 3:30pm Detecting fraud in the era of AI   
This workshop is focused on leveraging current and emerging Data Science techniques to detect, deter and disrupt fraud and crime.   

Fundamental concepts will be covered, and a number of exciting case studies will be discussed.   

You will be guided on how to leverage these learnings to effect change in your 
organisation.  
 
What will you take away from this workshop?  

  • Overview and insights of some key emerging Machine Learning techniques
  • Tips and strategies on establishing a data-drivendecision makingculture in your organisation  

Dr. Alex Antic, Head of Data Science, Australian National University

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Early bird discount

Book now and save $100

Team discount 

Register 3-4 delegates and receive an additional 10% DISCOUNT off the standard price
Register 5-7 delegates and receive an additional 15% DISCOUNT off the standard price
Register 8 or more delegates and receive an additional 20% DISCOUNT off the standard price

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Sponsors

OneLogin manages and secures millions of identities around the globe by bringing speed and integrity to the modern enterprise with an award-winning Identity & Access Management (IAM) solution. Our Trusted Experience Platform secures connections across users, devices, and applications, helping enterprises drive new levels of business integrity, operational velocity, and team efficiency across all their cloud and on-premise applications. Risk-based authentication, mobile identity management, and real-time directory synchronization add an extra layer of protection. The ability to handle on-premises and cloud/SaaS applications makes OneLogin the Identity as a Service (IDaaS) vendor of choice for the hybrid enterprise.

 
Elastic makes data usable in real time and at scale for enterprise search, observability, and security. Elastic solutions are built on a single free and open technology stack that can be deployed anywhere to instantly find actionable insights from any type of data — from finding documents, to monitoring infrastructure, to hunting for threats. Thousands of organizations worldwide, including Cisco, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.

Nuance biometrics technology is being implemented by more than half of the world’s largest financial institutions today, and 8 of the ten largest global telecommunications companies. Over 600 million consumers make more than 8 billion successful authentications yearly using Nuance biometrics. In the last twelve months alone, Nuance has prevented over $2 billion worth of customers’ money from getting into the wrong hands.

The SCANTEK advanced ID processing and facial biometric system is 100% digital so there is no need for manual handling. Our advanced machine learning updates in real time. Our customisable technology is industry-leading, with advanced machine learning that updates in real time. All data is encrypted and always remains onshore.

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