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Important information

Based on recent events and the rapidly evolving nature of the COVID-19 pandemic, we have decided to postpone the summit to later in 2020. We will announce the new dates once confirmed. If you have any questions, please don't hesitate to get in touch: attending@publicspectrum.com

Why should you attend?

Fraud is a growing concern across Asia Pacific. In a recent 2019 APAC focused study, out of 700 APAC business surveyed, 67% of businesses reported an increased concern for fraud loses, compared to the prior year. 50% of businesses surveyed stated they have seen a significant increase in fraud losses over the past 12 months, with fraud losses particularly prominent in Australia, Singapore, Japan, Malaysia and Vietnam.  

The fast-growing adoption of technology and internet penetration across the region, makes organisations and individuals more vulnerable than ever. 

With the average overall costs of fraud being 1.75% of revenue for businesses across the region, fraud and security professionals must ensure they are abreast of the latest trends shaping the fraud landscape in APAC and beyond. 

  • 1.Technology: Using the latest technology to enhance fraud operations and strategies
  • 2.Speed: Keeping up to date on the latest fraud trends and methods
  • 3.Transparency: Embracing transparent policies and communications to deter fraud
  • 4.Collaboration: Effectively collaborating with employees, law enforcers, and multiple jurisdictions

2020 Event Speakers:

  • Matt Riley Head of Group Security (People & Assets) and Resilience Woolworths
  • Damian West General Manager Business integrity Services Australia
  • Emmanuel Richard Roberts Senior Intelligence Analyst NSW Department of Customer Service
  • David West Fraud Intelligence Manager Insurance Australia Group
  • Gordon Yee Internal Audit - People & Corporate Services Sydney Water
  • Raymond But Executive Director, Deputy Global Head Anti-Fraud UBS Bank
  • David Summers Head of Internal Audit & Asset Protection Winc
  • Hugh Logan Vice President, Anti-Fraud, Bribery & Corruption: Asia Pacific Deutsche Bank
  • Malcolm Brown Detective Senior Sergeant, Major Fraud Section SA Police
  • Ben Lumley Lead Data Analyst NDIA
  • Jason Theng Executive Manager, Operational Risk and Compliance Mine Super
  • Aaron Berry Manager Internal Investigations Bendigo and Adelaide Bank
  • Daren Jay Lecturer in Policing Charles Sturt University
  • Glen Dumbell Product Manager, Fraud, Financial Crime. Payments, Crypto, AML and Compliance PointsBet
  • Craig Kirby Director Audit, Risk and Investigations NT Department of Infrastructure Planning and Logistics
  • Haydar Sleiman eCommerce Fraud Manager Woolworths
  • Ken Gamble Executive Director & Chairman IFW Global
  • Justine Deaville Group Loss Prevention Manager Retail Food Group
  • Verity Greenwood Lecturer & Researcher - Emerging Issues in Financial Crime' and 'Fraud Detection, Investigative Techniques Macqurie University
  • Andrew Lawrence Assistant Director Fraud Attorney General’s Office
  • Anthony White Manager Oceanian – Fraud & Counterfeit Canon
  • Glenn Rowe Manager Counter Fraud & Investigations RACQ
  • Mark Boyd Head of Profit Protection APAC JD Sports Fashion and Next Athleisure
  • Darren Jameson Detective Inspector (Criminal, Internal/Corporate, Fraud and Compliance Senior Investigator & Manager) NSW Police Force
  • Vladimir Chugunov Head of Internal Audit Study Group
  • David Wildman Head of Financial Crime Threat Mitigation HSBC Bank

Testimonials

“Thank you for the opportunity to attend the Summit and I appreciate all the effort taken by all the speakers, organisers and staff involved in the event. I was able to network and learn about emerging trends/issues within the Cyber/Fraud. Thank you very much!”
Security & Resilience Coordinator, Woolworths Group
“One of the best summits I've had the pleasure to attend. Information covered many aspects of cyber fraud with good case studies.”
Relationship Manager, ATO Adelaide
“Love the Fraud Summit, a great way to meet and have access to other people within the industry, whom you wouldn't normally be able to speak to.”
Senior Investigator, IFW Global
“The APAC Fraud Summit was a great insight that the fight against fraud is not an isolated issue. It amplified that all industries including, government, banking and private sectors need to come together to combat this issue together. The APAC Forum was a great platform to help commence this journey. I will be back next year. Thank You”
Group Investigations Manager, The Star Entertainment Group
“The Fraud Summit was very well organised with a range of diverse speakers from various key public and private sector agencies. It's highly recommended for those wanting to learn more about the fraud and cyber climate in Australia and for those wanting to expand their skills and resources. It was also an excellent opportunity to network with industry peers and colleagues and share experiences and ideas.”
CSOC Analyst, Australian Taxation Office
“The APAC Fraud Summit was a great opportunity to meet with industry peers and learn from their experiences and advice. Akolade have run a great event. Will definitely attend the next APAC Fraud Summit.”
Information Security & Compliance Manager, Domain Group

Agenda overview
The programme has just been released!

Wednesday, 6th May 2020
Thursday, 7th May 2020
Friday, 8th May 2020
  • 8:50 AM
    Opening Remarks
  • 9:00 AM
    Driving Fraud Prevention on a Global Level

    In this session, Raymond will share his experiences driving fraud prevention on a global level through his various roles and career. He will share insights and practical examples of approached he has used over the years. This session will cover:

    • Identifying what are the most challenging fraud risks in the financial institutions   
    • Conducting fraud assessment’s  
    • Thematic reviews and benchmarking against best practice across all regions 
    • Leveraging everyone in the firm to detect and deter frauds 
    • Implementing and designing fraud analytics to detect and deter fraud  
    Raymond But
    Executive Director, Deputy Global Head Anti-Fraud UBS Bank
  • 9:30 AM
    Preventing Fraud in a Hyper Digital Real Time World

    In this session, David will cover: 
     

    • Identifying and selecting the right tools and making them work for you 
    • Integrating the right tools with existing processes – getting the mix of automation and manual processes right 
    • Developing the right rules that help identify red flags 
    • Measuring, dashboards and communication back to business 
    • Building the data and insights to prepare for the adoption of more sophisticated technologies such as A.I  
    David Summers
    Head of Internal Audit & Asset Protection Winc
  • 10:00 AM
    Managing and Mitigating APAC Fraud Across Multiple Jurisdictions - The Deutsche Bank Journey

    In this session, Hugh will share
     

    • Insights into the types of fraud they are experiencing – where the problem areas are and how they address them 
    • What they are seeing globally in terms of Asia Pacific – interest areas and a snapshot of fraud across the region 
    • How they collaborate on fraud incidences across 15 countries 
    • In-house tools for payment detections and how they’ve developed rules for payments 
    • Vendor fraud – approaches for tightening up the monitoring for payments and invoices 
    Hugh Logan
    Vice President, Anti-Fraud, Bribery & Corruption: Asia Pacific Deutsche Bank
  • 10:30 AM
    Morning Tea Break
  • 11:00 AM
    Never Too Resilient: Lessons from Ongoing Investigations Of Offshore Investments Scams

    In this session, Mal will cover:  

    • An overview of fraud and scams in Australia 
    • Phone spoofing – exploring insights into the latest phone spoofing approaches 
    • Getting into internet archives – tools tracking what’s been archived and when 
    • Working with offenders – what red flags and behaviours to look out for
    Malcolm Brown
    Detective Senior Sergeant, Major Fraud Section SA Police
  • 11:30 AM
    The Challenges of Data Driven Fraud Detection 

    In this session, Ben will explore the challenges to detect, prevent and address fraud and non-compliance from a data driven perspective. 

    This presentation will explore:

    • Key challenges regarding data driven detection of fraud and non-compliance 
    • Understanding and exploring the impacts for fraud practitioners 
    • Approaches for supporting an organisation to mature its data driven detection.
    Ben Lumley
    Lead Data Analyst NDIA
  • 12:00 PM
    Panel Discussion: Fighting Fraud Together – How can Organisations better share information to fight fraud

    • What are the barriers to sharing information, and how can they be broken down?  
    • How can fraud professional overcome privacy concerns?  
    • How can fraud professionals share the relevant information, while protecting sensitive and competitive information?  
    Jason Theng
    Executive Manager, Operational Risk and Compliance Mine Super
    Aaron Berry
    Manager Internal Investigations Bendigo and Adelaide Bank
    Anthony White
    Manager Oceanian – Fraud & Counterfeit Canon
  • 12:30 PM
    Lunch Break
  • 1:30 PM
    A Strategic Approach to Exposing Deception in Forensic Interviews

    • Demonstrating how investigative interviews with investigation subjects can be planned  
    • The process of ‘reverse-engineering’ to prepare streamlined interview plans  
    • Ensuring plans are strategically fit-for-purpose and tactically sound 
    • Conduct objective-based interviews in which evidential outcomes are maximised every time 
    Daren Jay
    Lecturer in Policing Charles Sturt University
  • 2:00 PM
    A Case Study of Fraud in International Maritime Shipping for Mining & Metals

    • Common fraud schemes used in dry bulk and container shipping 
    • Detection methods and tools 
    • Suggestions for improving the internal control system 
    Vladimir Chugunov
    Head of Internal Audit Study Group
  • 2:30 PM
    Interactive Roundtable Discussions:

    The roundtables are an opportunity for you to collaborate with your peers by working through topical areas.  
     
    This session will run for one hour, and will rotate three times, giving you the opportunity collaborate and workshop through your top topics of interest. 

     

    What are the challenges for adopting emerging technology, and how can fraud professionals overcome them?   What are the methods fraud professionals can adopt to keep up to date with the pace of change and sophistication of fraudsters?  
    How can fraud professionals drive greater transparency of fraud prevention policies and processes?   How can fraud professionals drive better collaboration with all stakeholders?  

  • 3:15 PM
    Afternoon Tea Break
  • 3:45 PM
    Creating a Fraud Resistant Culture and Environment

    • Starting from the top: ensuring communication about fraud-tolerance comes from the top  
    • Moving away from “it won’t happen to us”: getting employees and the business to see the risks vulnerabilities 
    • Imbedding fraud prevention as part of the company culture and DNA 
    • Working with HR to develop effective culture strategies  
    • Make employees whistle-blowers: getting employees on board with fraud-management 
    • A proactive fraud prevention culture – moving away from a reactive fraud prevention culture 
    • The importance of developing an intelligence capability in a resistant fraud culture
    Emmanuel Richard Roberts
    Senior Intelligence Analyst NSW Department of Customer Service
  • 4:15 PM
    Fraud In The Betting Industry: Current Landscape And The Case Of Money Laundering

    In this session, Glen will highlight the fraud landscape in the betting industry, with a focus on their approach to money laundering. This session will cover:
     

    • The fraud landscape in the betting industry in Australia and abroad 
    • How they approach fraud detection and mitigation 
    • How they are mitigating, investigating and sourcing information on money laundering 
    • Lessons learnt and the journey ahead moving forward
    Glen Dumbell
    Product Manager, Fraud, Financial Crime. Payments, Crypto, AML and Compliance PointsBet
  • 4:45 PM
    Detecting and Mitigating Insider Fraud

    • Developing and defining clear and transparent policies  
    • Making communication open and regular 
    • Using a mix of internal and third-party audits  
    • Having the right security and technology in place 
    Craig Kirby
    Director Audit, Risk and Investigations NT Department of Infrastructure Planning and Logistics
  • 5:15 PM
    An Exploration into The Role of Ethics in Building Fraud Cultures

    • What is ethics, and what is fraud? 
    • Examples from recent case studies on why people commit fraud 
    • Towards creating an organisation of highest ethical standards and minimal unethical, fraudulent and corrupt conduct 
    • Creating and promoting a reporting culture, having a whistle blower hotline, a Code of conduct, a non-retaliation policy, share case learnings etc 
    Gordon Yee
    Internal Audit - People & Corporate Services Sydney Water
  • 5:45 PM
    End of Conference Day One
  • 8:30 AM
    Opening remarks
  • 9:00 AM
    Fraud Operations at Services Australia – An Innovative and Whole of Cycle Response

    • How Services Australia are doing things differently, and putting fraud back on the agenda 
    • How they manage fraud risk and support innovation 
    • How they are detecting and preventing identify fraud and expanding the use of biometrics 
    Damian West
    General Manager Business integrity Services Australia
  • 9:30 AM
    How Technology Can Be Used to Fight Financial Crime Risk - HSBC's Journey

    • How HSBC is leveraging new specialist technology and moving towards intelligence led financial crime risk management   
    • How this new technology is increasing their ability to analyse, interrogate, use data and allowing them to manage financial crime risk with greater precision 
    • How this provides better information to law enforcement in support of improved law enforcement outcomes 
    • How they are beginning to focus less on transactions and more on the customer – their behaviour and their risk 
    • How they are using data to review networks and assess the probability of whether a customer is a financial crime risk 
    David Wildman
    Head of Financial Crime Threat Mitigation HSBC Bank
  • 10:00 AM
    Case Study: Tackling eCommerce Fraud at Woolworths

    • In this session, Haydar will share:
       

      • How they’ve reduced charge back rate despite increasing volumes online 
      • The role of technology – getting the best out the fraud tool they’re using 
      • Developing new ideas and thinking towards their approach to fraud 
      • Making efforts to identify good customer VS bad customers and how they behave to better identify fraud
    Haydar Sleiman
    eCommerce Fraud Manager Woolworths
  • 10:40 AM
    Morning Tea Break
  • 11:10 AM
    Crypto Swindle Kings: The Emergence Of Crypto-Currency Fraud

    In this session, Ken will share: 

     

    • Recent case-studies in the region and the beyond 
    • Exploring the risks to organisations both public and private 
    • Intel on these fraudsters – who they are, where they come from and what to look out for 
    Ken Gamble
    Executive Director & Chairman IFW Global
  • 11:40 AM
    Streamlining investigations and increasing collaboration with intelligent case management

    • Developing a repository for structured and unstructured data 
    • Using case management software to initiate new investigations  
    • Connecting the dots by consolidating fragmented data  
    • Mitigating access to sensitive materials and data by limiting access and permissions  
    • Driving collaboration in real-time across the investigations team  
    Justine Deaville
    Group Loss Prevention Manager Retail Food Group
  • 12:10 PM
    Panel Discussion: Partnering with Law Enforcement

    • How can organisations and law enforcement work better together to combat crime? 
    • What are the current roadblocks hindering better cooperation? 
    • How can organisations prepare and align with the expectations of law enforcers when it comes to investigations?  
    Matt Riley
    Head of Group Security (People & Assets) and Resilience Woolworths
    Glen Dumbell
    Product Manager, Fraud, Financial Crime. Payments, Crypto, AML and Compliance PointsBet
    Craig Kirby
    Director Audit, Risk and Investigations NT Department of Infrastructure Planning and Logistics
    Glenn Rowe
    Manager Counter Fraud & Investigations RACQ
  • 12:40 PM
    Lunch Break
  • 1:40 PM
    Approaches for effectively assessing fraud risk exposure

    • Ensuring you are assessing the organisations exposure to fraud risk on a periodic basis  
    • Combining and mix of manual and automated fraud prevention and detection techniques  
    • Establishing scenarios of common fraud risks and testing the organisations response to such risks  
    • Effectively using the assessment findings to implement the right the procedures and controls  
    Andrew Lawrence
    Assistant Director Fraud Attorney General’s Office
  • 2:10 PM
    Using Collaboration and Transparency to Enhance Fraud Operations 

    In this session, Anthony will explore the following: 
     

    • Collaborating effectively with your stakeholders – how to finesse a conversation 
    • Getting the business to understand the benefits of exchanging data 
    • Helping the business to understand what data to share, and when 
    • Using peer networking to talk about and identify fraud patterns 
    Anthony White
    Manager Oceanian – Fraud & Counterfeit Canon
  • 2:40 PM
    Reclassification of the Occupational Fraud and Abuse System

    • The emergence of new types of organisational fraud schemes, where technology can act as both an accelerant of fraud and as a virtual ‘whistleblower’ when fraud already exists 
    • A proposed revision of the Fraud Tree taxonomy, designed to reflect the impact and use of technology in the multidimensional aspects of contemporary occupational fraud 
    • A ‘New Fraud Tree’ framework that is more serviceable and sensitive to change, without losing the basic core of the design and flexibility of the Fraud Tree system 
    Verity Greenwood
    Lecturer & Researcher - Emerging Issues in Financial Crime' and 'Fraud Detection, Investigative Techniques Macqurie University
  • 3:10 PM
    Afternoon Tea Break
  • 3:40 PM
    The role of the board and senior managers for managing fraud risk

    • Setting the expectations of the board of directors and senior management regarding managing fraud risk 
    • Establishing an audit committee and their roles and responsibilities  
    • Working with the audit committee to design and implement a fraud risk management program 
    • Getting senior managers to take ownership of fraud risk 
    Mark Boyd
    Head of Profit Protection APAC JD Sports Fashion and Next Athleisure
  • 4:40 PM
    The importance of collaboration in the technology age of the modern fraud investigation environment with law enforcement, other agencies and industry partners

    This presentation will focus on the cross-relationship lessons between the public sector, private enterprise and law enforcement to address the technological and collaborative barriers in fraud investigations. This session will cover: 
     

    • Important of internal eDiscovery and technological evidence in current crime methodology 
    • Addressing internal barriers in collaborating with law enforcement 
    • Strategic reflection of internal policies and procedures that create conflict 
    Darren Jameson
    Detective Inspector (Criminal, Internal/Corporate, Fraud and Compliance Senior Investigator & Manager) NSW Police Force
  • 5: 10 PM
    End of Summit
  • 9:00 AM – 12:00 AM
    Mini-Workshop: Effectively Using Data Analytics For Fraud Detection and Deterrence

    This workshop will provide a practical overview of how to effectively use data analytics for fraud detection and deterrence.
     

    This workshop will cover:
     

    • An overview of the uses, benefits, and challenges of data analytics techniques for fraud detection 
    • Fraud Scenario Approach to Uncovering Fraud in common fraud schemes 
    • A typical fraud analytics use case in the banking industry for detecting internal fraud  
    • Exploring and identifying red flags of fraud  
    • Designing the governance model for designing, operating, maintaining the fraud analytics systems 
    • Back testing and lessons learned from existing fraud events    
    • Managing cross border issues of data and sandbox approach   
    • Designing toxic combined scenarios to avoid the “Swiss cheese model” controls being exploited  
    • Striking a balance between scenarios and internal controls  

      

    What you will learn:
     

    • Key considerations for designing the fraud analytics systems and governance process 
    • Understand the strategies and economics of implementing a key fraud analytics system 
    • How to use scenarios to design the internal rules for your firm  
    • Key considerations for the use of data analytics in fraud 
    • Escalating and communicating timely of a suspected/confirmed fraud 
    Raymond But
    Executive Director, Deputy Global Head Anti-Fraud UBS Bank
  • 1:00 PM – 4:00 PM
    Mini Workshop: Developing and professionalising investigative capacity

    This workshop is designed to further develop and professionalise the investigative capacity. 

    This workshop will cover: 

     

    • Conduct professional interviews in which high-quality material, information and evidence will be obtained.  
    • Demonstrate an open-mindset through the use of comprehensive and transparent planning methodologies ahead of all investigative interviews.  
    • Interview confidently and instil trust amongst your interviewees and wider stakeholders (employees/contractors/suppliers etc.)  
    • Enable more comprehensive investigation outcomes to be achieved in a timely manner. 

     

    What you will learn: 
     

    • The nuances of communication impacting forensic conversations 
    • A ‘deep-dive’ into rapport and the concept of procedural justice from the eyes of an Investigation Subject 
    • What the ‘investigative mindset’ is, and how to deploy it to ensure that we reduce the impact of our own biases. 
    • Conversation Management framework and enhances thinking around the purpose, structure and strategy of interviews with interviewees, particularly subjects 
    • An opportunity to plan, conduct and evaluate a fraud or corruption themed role-play interview exercise. 
       
    Daren Jay
    Lecturer in Policing Charles Sturt University

Proudly supported by

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Venue:

Grace Hotel Sydney 
77 York Street, 
Sydney NSW 2000, 
Australia 
+61 2 9272 6888 

Contact us:

+61 02 9247 6000
+61 02 9247 6333
Attending@publicpsectrum.co

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