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Administration Officer

queensland government

Administration Officer

Western QLD

You will provide broad administrative support across the station/establishment and undertake duties providing support services and information to members of the public.



Will include:
Undertake the recording, indexing and archiving of correspondence using spreadsheets and databases.
Input and retrieve data from a variety of computer systems.
Attend to telephone enquiries and assist with front counter duties including liaising with and assisting members of the public providing information on Service initiatives and activities.
Assist in the compilation of budgetary reports, returns and recording of overtime.
Assist in the audit and risk management activities in relation to leave and rosters.
Undertake and contribute to the review and improvement of administrative systems and processes.
Prepare banking, process expenditure and other vouchers, receipt monies and maintain Collection Accounts.
Maintain and manage stores and equipment.
Prepare and/or assist in the preparation and development of correspondence and reports.


Supports strategic direction
o Recognises how own work contributes to the achievement of team and section goals.
o Demonstrates an awareness of issues that may impact on designated work tasks.
o Suggests improvements to work tasks.
Achieves results
o Contributes own expertise to achieve outcomes for the business unit.
o Sees tasks through to completion.
o Works within agreed priorities, works independently on routine tasks and accepts more challenging tasks.
o Maintains accurate records and files.
Supports productive working relationships
o Shares information and contributes to team discussions.
o Works closely with team members to achieve results and operates as an effective team member.
o Identifies learning opportunities.

Displays personal drive and integrity
o Acts professionally at all times and operates within the boundaries of organisational processes and legal and public policy constraints.
o Provides accurate advice on less complex issues.
o Takes personal responsibility for accurate completion of work and seeks assistance when required.
Communicates with influence
o Communicates messages clearly and concisely.
o Structures written and oral communication, so it is easy to follow.
o Discusses issues without getting personal or aggressive.

Applications to remain current for twelve months

This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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