Part Time (38 hours per fortnight)
We have two exciting positions that have opened up for an experienced Customer Service Officer. As the Customer Service Officer, you will be the first point of contact for Port Hedland Leisure. You will be responsible for greeting customers and responding to enquiries from the general public, coordinating and administering bookings for Port Hedland Leisure including; liaising with customers to take bookings and payments, managing the booking calendar and obtaining feedback post events.
We are looking for someone who is passionate about customer service with excellent communication and interpersonal skills, well developed conflict resolution and problem solving skills and is well organised.
The Town of Port Hedland offers a working environment that provides innovation, creativity and teamwork in addition to encouraging personal and professional development.
The preferred applicant will be required to undergo a pre-employment medical, including drug and alcohol assessment to be considered for the role, as well as possess:
What the town of Port Hedland offers:
The successful candidate will receive a competitive salary and remuneration package which may include a range of benefits such as:
How to Apply
Applicants are encouraged to apply online www.porthedland.wa.gov.au/employment
If you are unable to apply online, please forward your application documents to Human Resources, Attention “Confidential Advertised Vacancy” either by:
Post: PO Box 41, Port Hedland WA 6721
Hand: Civic Centre, McGregor Street, Port Hedland WA 6721
Applicants are advised to provide a resume along with a brief summary (should be no more than one page) outlining how their skills and experience will contribute to their success in this position. Applicants who fail to address this criteria may not proceed to the second stage of recruitment. It is the responsibility of the applicant to ensure their application is received in full prior to the closing date and time.
Suitable applicants may be considered for appointment to similar vacancies during the six month period following the conclusion of this recruitment process.
For more information on the Town or to obtain a copy of the position description please visit the Town of Port Hedland website. Should further information be required please contact Shane Hayes, Leisure Business Coordinator 08 9158 9300 Applicants must apply online at www.porthedland.wa.gov.au/employment .
This job vacancy ad was first published in Seek.