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Embracing best practice, innovation, technology and collaboration to design evidence-based and user centric public policy

Public policy failures are costly, they lead to reputational damage and have major risks and impacts on human life, the environment and the economy. Today’s disrupted and complex climate requires a renewed focus on designing and developing evidence-based public policy that drives positive impacts and outcomes.

Despite this, analysis in recent years shows Australia’s Government failing to undertake best practice policymaking due to a reactive and ad-hoc approach that’s not built on a solid foundation and is influenced by short term political gain, leading to poor policy quality, policy failure and the loss of confidence in public institutions.

These findings come from the Institute of Public Affairs who in 2019 analysed 20 public policies and found both state and federal governments failing to apply best practice. Only 7 of the 20 policies assessed met the recommended standards, the other 13 policies failed the test.

The Public Policy Design and Development Summit is designed to help policy makers embrace best practice, innovation, technology and collaboration to design evidence-based and user centric public policy. Senior policymakers and strategists from across Australia’s Government will gather to share practical insights and case-studies into the ways their departments and agencies are working towards designing and developing evidence-based user centric public policy.

The Summit will help you with: 

Effectively defining and framing the issues addressed by policy and how the policy will achieve its intended outcomes  

Informing policy with high quality up to date data, evidence and evaluation of previous policies 

Collaborating with stakeholders, end users and implementers of policy to align with real world challenges and expectations 

Consulting and engaging with citizens, academia, private sector and community groups to inform and co-design user-centric policy  

Challenging bias, assumptions and corruption in the policy-making process  

Embracing data, emerging technologies and innovation methods to drive agility, change and experimentation 

Hear from 15+ public sector policy experts:

Misha Kaur

Assistant Commissioner, ATO Design

Australian Taxation Office

Jason Lange

Executive Director, Office of Best Practice Regulation

Department of the Prime Minister and Cabinet

Dr. Peta Smith

Executive Director, Strategic Policy and External Relations

Department for Education SA 

Eleanor Williams

Director, Centre for Evaluation and Research Evidence

Department of Health and Human Services VIC

Angkana Whiley

Executive Branch Manager

Data and Analytics, ACT Government

Rachel Maiden

Director, Policy Lab

NSW Department of Finance, Services and Innovation

Thea Snow

Director – ANZ

Centre for Public Impact

Assoc. Prof. Brigid van Wanrooy

Director

Analysis & Policy Observatory (APO)

Beth Webster

Pro-Vice Chancellor - Research Policy and Impact

Swinburne University of Technology

Djarwan Eatock

Senior Policy and Research Officer – Aboriginal Rights

Victorian Equal Opportunity and Human Rights Commission

Celia Tran

Senior Community Engagement and Policy Adviser

Victorian Multicultural Commission

Julie Mitchell

Deputy Director-General, Policy Planning and Investment, Queensland

Department of Transport and Main Roads QLD

Claire Havens

Policy Lead - Climate Change Coordination

Sustainability Victoria

Susan Edwards

Director Early Years Strategic Policy, Early Childhood Education and Care

Department of Education, Northern Territory Government

Anslem Cox

Director of Policy, Digital Sourcing

Digital Transformation Agency

Alexandra Geddes

Director, Strategy

Service NSW

Jane Crofts

Founder

Data to the People

Professor Sharyn Rundle-Thiele

Founding Director, Social Marketing

Griffith University

Dr. Taylor Willmott,

Research Fellow Social Marketing

Griffith University

Erin Hurley

Research Fellow, Social Marketing

Griffith University

Agenda

Best Practices for Evidence Based Policy Design

8:50am

Opening remarks from the Chair

9:00am

Evidence-based policy or policy-based evidence?

Would you take medicine if its efficacy was determined by anecdotes and politics? Why do we allow this for economic policy?
What does evidence-based policy offer?
What is best practice?
Is Australia asleep at the wheel?

Professor Beth Webster
Director of the Centre for Transformative Innovation and Pro Vice Chancellor (Research Translation)
Swinburne University of Technology

9:30am

Case study: Effectively defining the problem – the Australian Government’s Impact Analysis framework

An overview of Governments Regulatory Impact Analysis (RIA) requirements
How to approach  the. very first step – problem definition
• What PM&C for in assessing the trade-offs and costs and benefits of new proposal

Jason Lange
Executive Director, Office of Best Practice Regulation
Department of the Prime Minister and Cabinet

10:00am

Morning break

10:30am

Case study: Ensuring evidence is at the centre of the policy making process

Ensuring proper independent evaluation of policies and programs
•  Using evaluation findings that are credible, relevant, accurate, and timely to decide what programs improve, expand or cut
Creating a culture of continuous improvement and developing incentives for using research evidence to make programs more effective

Julie Mitchell
Deputy Director-General, Policy Planning and Investment, Queensland
Department of Transport and Main Roads QLD

11:00am

Case study: Investigating and evaluating the effectiveness of policy interventions

Having a clear understanding of who wants evaluation results and what purpose they serve
Ensuring you have the practical time, resources and expertise available
Applying a fair and ethical framework to help guide the evaluation process 
Ensuring stakeholders needs are considered and the evaluation purpose is achieved

 

Eleanor Williams
Director – COVID-19 Directions Policy (Cabinet)
Department of Health and Human Services VIC

11:30am

Panel Discussion: Is evidence-based policy making really achievable?

What is considered evidence when it comes to policy, where does evidence come from?
What needs to be done in order to truly achieve evidence-based policy design?
What are the major barriers policymakers must overcome in order to achieve evidence-based policymaking?
What skills do policymakers need in order to design evidence-based policy?

Eleanor Williams
Director – COVID-19 Directions Policy (Cabinet)
Department of Health and Human Services VIC

Professor Beth Webster
Director of the Centre for Transformative Innovation and Pro Vice Chancellor (Research Translation)
Swinburne University of Technology

12:00pm

Lunch break

1:00pm

Case study: Towards more robust policy and operational risk appraisals

Understanding elements of risk across business operations
Conducting an extensive assessment of risks and outcomes|
Understanding the perceived risks from citizens and integrating them into your risk appraisal process
Developing a decision-making process that balances risk and the need to make decisions under pressure
Identifying opportunities not only to mitigate risk but to enhance service provision and customer experience

Alexandra Geddes
Director – Strategy
Service NSW

1:30pm

What is evidence in policy making and how do we use it?

The different types of evidence that can be used for policymaking
The importance of ringing evidence into the decision-making process sooner rather than later
How to source and use credible and relevant qualitative and quantitative evidence

Assoc. Prof. Brigid van Wanrooy
Director
Analysis & Policy Observatory (APO)

2:00pm

Closing remarks from the Chair and end of day one

Embracing Innovation and Technology

9:00am

Case study: A new design approach enabling governments to respond to complex challenges

Driving an altitude shift to the purpose, vision and role of ATO’s design capability
Embracing a shift towards a transdisciplinary approach
Integrating systems-thinking, design and behavioural insights into policy making
Thinking more holistically about systems and improving overall system health using behavioural and other interventions

Misha Kaur
Assistant Commissioner, ATO Design
Australian Taxation Office

9:30am

Case study: Towards agile public policy making

Understanding who makes decisions and creating new sources of authority for governance that is more agile and human-centred
The role of policy labs and creating spaces within government to prove that new methods of policy development work
Navigating the challenges for agile policy making in government including risk-aversion, hierarchy and the lack of agile leadership
The systems and design thinking skills required to drive agile policy development

Rachel Maiden
Director, Policy Lab
NSW Department of Finance, Services and Innovation

10:00am

Morning break

11:00am

Case study: Embracing design thinking approaches to policymaking

Transforming traditional approaches to policymaking
Strengthening the problem definition, targeting, development, and implementation processes
Enhancing public value, driving better return on investment and stronger policy outcomes

Anslem Cox
Director of Policy, Digital Sourcing
Digital Transformation Agency

11:30am

Panel Discussion: Challenges and opportunities for innovation and technology adoption in public policymaking

What are the challenges and opportunities for innovation and technology in the public policy making process?
How can policy teams and leaders bridge the skills gaps in policymakers?
How can experimentation and failure be embraces in an inherently risk adverse process?
How can policymakers balance the ethical and privacy concerns of data and emerging tech?

Rachel Maiden
Director, Policy Lab
NSW Department of Finance, Services and Innovation

12:00pm

Lunch break

1:00pm

Case study: Embracing data-driven evidence-based policy

• What is data-driven and evidence-based policy?
• The types of data and analytical methods to support policy making
• The skills and tools to acquire, manage, analyse and present data and findings
• The custodianship and privacy challenges associated with acquiring and accessing data
• The importance of time, good quality data, and hierarchy of evidence
• The five steps to doing data-driven and evidence-based policy

Angkana Whiley
Executive Branch Manager, Data and Analytics
ACT Government

1:30pm

Interactive Mini-Masterclass:
Reimagining government and how we get there

This interactive session will guide participants through a reimagining of the role of government, what needs to shift and how we get there. It will invite them to contemplate and discuss the following points:

What is your role and purpose in government?
How do you work to fulfil that role and realise that purpose?
What is needed to create this shift?
What are the enablers and barriers – and how do we overcome them?

Thea Snow
Director – ANZ
Centre for Public Impact

2:30pm

End of day two

Collaboration and Stakeholder Engagement

8:50am

Opening remarks from the Chair 

9:00am

Exploring co-design – the art of collaborating with citizens and stakeholders to solve real world complex problems

Defining what is co-design in public policy
How and why co-design is a design-led process
Understanding the philosophy that underpins co-design
Exploring the practical tools used during the co-design process
Outcomes and challenges of co-design so far
The road forward for the co-design process in public policy

9:30am

Preventing bias in the policy making process

Embracing a truly transparent approach by publishing evidence behind policy decisions
Opening up the policy making process and early as possible
Having clear lines of accountability about who is responsible for the quality of evidence used to inform policy
Challenging decision making where there is poor or misinterpreted evidence

Peta Smith
Executive Director, Strategic Policy and External Relations
Department for Education SA

10:00am

Morning Break 

10:30am

Case study: Adopting a citizen-centric approach to policy design and delivery

Measuring satisfaction – allowing citizens to tell you how policy and services are performing
Using citizen feedback and combining it with internal data to identify key pain points
Collaborating between departments to understand the full citizen journey and experience
Using feedback and journey mapping to improve outcomes across policy design, development and implementation

Celia Tran
Senior Community Engagement and Policy Adviser
Victorian Multicultural Commission

11:00am

Case study: Improving policy design and delivery through partnerships and demonstration projects

Developing programs that partner with the private and community sector to gather data for future policy design
Exploring the potential of various social innovation models and technology uptake with stakeholders and partners
Embracing tailored approaches designed hand in hand with stakeholders
Evaluating and using shared data to make policy change or scale up solutions

Claire Havens
Policy Lead – Climate Change Coordination
Sustainability Victoria

11:30am

Panel Discussion: Embracing a truly collaborative and co-design approach

What is true collaboration in policymaking?
What is the difference between collaboration and co-design?
What is the promise of co-design, and how should policymakers be upskilling to build effective co-design capabilities?
How can policymakers get buy-in and navigate the roadblocks to better collaboration and co-design of policy?

Celia Tran
Senior Community Engagement and Policy Adviser
Victorian Multicultural Commission

Djarwan Eatock
Senior Policy and Research Officer – Aboriginal Rights
Victorian Equal Opportunity and Human Rights Commission

12:00pm

Lunch Break 

1:00pm

Case study: Rapidly designing policy in a crisis with unknown unknows

How to ensure engagement and obtain feedback from stakeholders without overburdening them
Getting the balance right between meeting stakeholders needs and managing their expectations
Ensuring a robust evidence-based approach despite being under pressure and mid crisis
Navigating the uncertainty
Keeping the impact on the end user in mind and at the centre of policy design

Susan Edwards
Director Early Years Strategic Policy, Early Childhood Education and Care
Department of Education, Northern Territory Government

1:30pm

Collaborating across departments, agencies and jurisdictions during the policymaking process

The operating model and culture required to drive shared ways of working
Adopting performance measures and incentives that reward collaboration
The skills required to build effective relationships across whole of government
Navigating the rules and red tape that hinder collaboration

2:00pm

Closing remarks from the Chair and end of day three

Mini Workshop A

9:30am-12:30pm

Data Literacy: the key to data-driven policy-making
Data literacy is the ability to read, understand, create, and communicate data as information. Data literacy skills are essential for policy makers as it enables them ti inform policy and make decisions that are data-driven and evidence-based.

This workshop will introduce data literacy and how it relates to policy makers. It will explore:
• What is data literacy and how does it relate to policy
• Introducing databilities® – a tool to measure individual and organisational data literacy
• Effectively building data literacy and a data literacy program within policy teams
• Identifying key data literacy competencies with the greatest importance to policy makers
• Putting insights into action – effectively using data to form key policy insights and evidence

Learning outcomes:
• How to build and nurture data literacy in policy making
• A benchmark of how your current data literacy
• Insights into the various tools and techniques you can use to build a successful, engaging and impactful data literacy

Jane Crofts
Founder
Data to the People

Mini Workshop B

9:30am-12:30pm

The Art of Effectively Co-Designing
Public Policy

Co-design is a promising design-led participatory approach to policy making, and a creative way to engage citizens and stakeholders. Co-design enables policy. makers to better design and align policy interventions that meet the needs of those impacted

This workshop will explore the art of effectively
undertaking a co-design approach to
policymaking.

It will explore:
• Getting buy-in for co-design
• Defining the scope of the co-design and
effectively communicating that scope to your
department
• Establishing the co-design team and ensuring
they understand the co-design scope and
principles
• Identifying and inviting potential stakeholders
to participate in the co-design process
• Devising an effective communication plan
• Executing the co-design process – what works /
what doesn’t

Learning outcomes:
• Learn how to get buy-in and support for your
co-design initiatives
• Understand how to effectively plan and
prepare for the co-design process
• Exploring the do’s and don’ts for successful
co-design execution

Facilitators:
Professor Sharyn Rundle-Thiele, Founding Director, Social Marketing, Griffith University
Dr. Taylor Willmott, Research Fellow, Social Marketing, Griffith University
Erin Hurley,
Research Fellow, Social Marketing, Griffith University

Who should attend?

Policy makers from Federal, State and Local Government, including Executive Directors, Directors, Managers, Officers and Analysts of:

Policy

Governance

Strategy

Service Delivery

Programs

Outcomes

Pricing

$1,299

Standard price: $1,499
3 Day Conference Only
  • Book now and save $200
Save $200

$1,699

Standard price: $1,899
3 Day Conference + 1 Workshop
  • Book now and save $200
Save $200

$1,899

Standard price: $2,099
3 Day Conference + 2 Workshops
  • Book now and save $200
Save $200

Group discounts

Register 3-4 delegates 15% discount off the standard rate

Register 5-7 delegates 20% discount off the standard rate

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Endorsed by


APO is an open access evidence platform – making public policy research and resources accessible and useable. As a unique public good with a trusted reputation, APO champions open access and evidence-informed decision-making.

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Get in touch with us
Email: spex@akolade.co
Phone: +612 9247 6000

Contact Us

+61 02 9247 6000

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Location

Online