Closing the investigation gap: Connected data for defensible decisions
Government agencies typically hold the data an investigation needs. The challenge is often bringing it together. When claims, payments, company records, contracts, and compliance histories
Government agencies urged to clarify accountability for AI implementation
Australian public sector agencies are being urged to simplify complex AI approval processes and move beyond high-level principles in their risk and assurance frameworks. A
Why the public sector needs observability to fight AI threats
Public sector and government agencies are under pressure to deliver always-on digital services while facing cyber threats that are growing in scale, speed and sophistication.
Sarah Sloan on why Australian government agencies are losing ground in the fight against payment fraud
As governments worldwide grapple with escalating payment fraud, the challenge has shifted from isolated incidents to highly organised, technology-enabled crime operating at scale. Legacy systems,
Why trust is built through complaint handling, not policy
This Privacy Awareness Week, trust is measured by how organisations handle privacy complaints. The national campaign calls on government agencies and Australian Privacy Principle (APP)
The end of centralisation: Why distributed data stewardship is the future of government
Australia’s public sector is at a critical point in its digital evolution. Every day, government agencies, from health and human services to emergency management and
Rochelle Hurst on plain English or legalese: Choosing clarity in government communication
Clear communication is often cited as a cornerstone of effective government—but in practice, legal complexity still dominates many public-facing messages. In this interview, Rochelle Hurst,
Generative AI Was The Warm‑up, Agentic AI Changes The Game
Most agencies are now experimenting with generative AI for summarisation, policy drafting, and customer-facing Q&A. These use cases are powerful efficiency drivers, but they are
Nothing Artificial About Australian AI Adoption: Business and Government Trends
A growing share of Australian businesses and organisations now use artificial intelligence (AI) technologies, but adoption remains uneven and concentrated among a relatively small number
Australian-first agreement aims to shape responsible workplace AI with unions at the table
Microsoft Australia and the ACTU have announced a landmark agreement to boost AI skills and strengthen worker input in the use of artificial intelligence across
Unlocking Zero Trust: Why the public sector needs AI, not different frameworks
Australia aims to become a world leader in cybersecurity by 2030, a goal that is both ambitious and essential. The federal government’s Cyber Security Strategy
Digital government powers smarter procurement
The Australian Government has reformed procurement and contract management across the public service to improve data sharing oversight, strengthen cybersecurity, and drive digital government transformation.