Sarah Sloan on why Australian government agencies are losing ground in the fight against payment fraud
As governments worldwide grapple with escalating payment fraud, the challenge has shifted from isolated incidents to highly organised, technology-enabled crime operating at scale. Legacy systems,
AI is changing workplace writing. But are you building the right skills?
Across Australia, organisations are moving quickly to adopt generative AI tools like Copilot and ChatGPT. The promise is clear: faster writing, greater productivity and less
From Artificial Intelligence to Information Intelligence: are you ready to scale?
AI programs across government are moving from pilot to scale. But there’s a part of the AI journey that isn’t about technology or funding that
Why trust is built through complaint handling, not policy
This Privacy Awareness Week, trust is measured by how organisations handle privacy complaints. The national campaign calls on government agencies and Australian Privacy Principle (APP)
Legacy systems continue to hold back AI-driven cloud transformation
NTT DATA has released a new report finding that only 14% of organisations have reached the highest level of cloud maturity, despite nearly two decades
Study reveals the stylistic gap between AI and human-written news articles
Research into the stylistic differences between storytellers reveals that news articles produced by Artificial Intelligence (AI) lack the creative flair found in stories written by
DeepSeek’s rise: A game-changer or a security threat?
The emergence of DeepSeek, a Chinese AI platform competing with ChatGPT, Google Gemini, and Microsoft Copilot, is reshaping the AI landscape. As generative AI advances,
Your operating model is producing a false sense of AI governance
AI has quickly outgrown the data science team. The capability that once owned machine learning models and advanced analytics simply can’t own all of AI
The end of centralisation: Why distributed data stewardship is the future of government
Australia’s public sector is at a critical point in its digital evolution. Every day, government agencies, from health and human services to emergency management and
Generative AI Was The Warm‑up, Agentic AI Changes The Game
Most agencies are now experimenting with generative AI for summarisation, policy drafting, and customer-facing Q&A. These use cases are powerful efficiency drivers, but they are
Nothing Artificial About Australian AI Adoption: Business and Government Trends
A growing share of Australian businesses and organisations now use artificial intelligence (AI) technologies, but adoption remains uneven and concentrated among a relatively small number
Human-centred development lagging in AI despite global adoption, study finds
A new study finds global AI adoption, particularly in safety-critical fields, often prioritises technology over human-centred design. The study examined the rise of eXplainable artificial intelligence (XAI) by