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Importance of digital transformation and data protection in the public sector

2 min read

We have seen various innovations in the way the whole government works throughout the years in this so-called digital age.  

Over a decade ago, we embraced this age of transformation and acknowledge its vital role in communication and information dissemination. At present, with the public being more involved and engaged, we have reached an even more heightened level of connectivity throughout the world. Data is much easily accessed. Information is made available in an instant. People from the opposite sides of the globe can reach one another in a matter of seconds.  

The change is so huge that to keep up with the evolving trends, companies stepped up their strategies to protect their data and stay relevant. This also goes to the government and the public sector as a whole. 


Digital transformation in the Public Sector 

Progress has been made and is being made by the many organisations in the Public Sector to meet the increasing demands and expectations of the digital world. The public today, especially the younger ones, are heavily dependent on technology. 

But to keep up with the trend, the government must and should make a way to reach its full potential in the digital world. Investing heavily in digital training for the leaders and employees should be a priority. There are a lot of summits and events that are offering this kind of training and they are very helpful. 

Digital services should be a top priority as well. While various transactions are available online, there is still a lot to be desired as compared to what private organizations have.  

Transformation is a continuous process and it is but important for the sector as a whole to work together to succeed with the changes.  


The government in the age of data 

Because of the new system of communication brought by the digital age, the level of data being produced and distributed in the digital platforms highly increased. Here, most data are being perceived as up-to-date and reliable and it is sometimes impossible to tell what is factually right. Unfortunately, some data are being circulated maliciously for reasons such as to spread wrong information or to create fraudulent activity. The need for data protection is ultimately inevitable.  

Every government organisations need to work for data management to categorise, systematise, and store the data gathered in a way that it won’t be jeorpardised. The government also needs to review laws about data protection and let the people working for them to be informed as well. Indeed, the need to educate is really important.  

Every day, huge number of data is being produced and distributed. Is it important to protect it? Definitely. But to do so, the sector must embrace fully digital transformation and let it work for its advantage.  

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