In today’s digital age, where data is generated at an unprecedented rate, the management of information has become a critical challenge for governments worldwide. In mid-March, Information Awareness Week took place, which brought to light the challenges and opportunities in records management within the Australian Public Service (APS), highlighting the critical need for government reform.

Last year, RIMPA Global Chair Thomas Kaufhold sent a letter to the Prime Minister that highlighted the alarming deficiencies in APS records management, sparking a much-needed dialogue on reform. As a result, RIMPA recently hosted a forum aimed at bringing the heads of our sector’s leaders together to discuss the challenges of recordkeeping within the public sector. This featured esteemed experts, including Thomas Kaufhold, Julie Carpenter, and David Fricker.

From the topics raised during this discussion, one thing is certain: the Australian Public Service has an information management problem, and it’s time the government started to care about it.

It’s no secret there has been an exponential increase in data volume, but an alarming lack of oversight and accountability has seen the state of records in the APS deteriorate at an alarming rate.

Proposed solutions, such as updating the outdated Archives Act and empowering the National Archives to set mandatory standards and enforce compliance across the APS, were discussed. However, at the heart of this issue lies the need to properly value information assets.

Too often, information is treated as a mere byproduct of government operations rather than as a strategic asset with tangible value. This reactive approach to information management must be replaced with a proactive strategy.

Especially concerning are the challenges faced by smaller agencies with limited resources. Without proper investment and support, these agencies are particularly vulnerable to the risks associated with inadequate record-keeping practices.

As discussions around government reform intensify, it is essential not to lose sight of the core principles of information management. Regardless of where the data lives, accountability, accessibility, and integrity must remain paramount. By investing in the right resources and embracing proactive strategies, governments can navigate the complexities of the digital age more effectively.

Empowering existing institutions to set standards and enforce compliance is crucial to bridging the gap between policy and practice.

As calls for action grow louder, the onus is squarely on the government to heed the warnings of industry experts and prioritise the revitalisation of recordkeeping practices within the APS.

Failure to act swiftly risks irreparable damage to Australia’s archival heritage and undermines the very foundation of accountable governance.

Anne Cornish, CEO Records and Information Management Practitioners Alliance (RIMPA)

Website | + posts

Anne is a seasoned professional with over 30 years of experience in the information and records management arena, working with all levels of government and most large private industry sectors. She is the CEO of RIMPA Global, the peak body for records and information management professionals in Australasia and beyond, where she partners with the Board of Directors to implement the strategic objectives that enhance the industry.

• Minimising risks and maximising trust: Protecting customer data in the digital age
• Government's looming record-keeping crisis