In Australia, small businesses face a rising number of sophisticated cyberattacks, particularly scams targeting sensitive business information. These scams directly impact Australian cybersecurity by exposing weaknesses that individuals can exploit across the public sector.

Scammers often disguise themselves as government agencies, such as Business Victoria. Business Victoria alerts that “Cybercriminals are constantly impersonating government organisations.” These impersonations often involve phone calls, emails, and texts aimed at obtaining sensitive information. The Australian Cyber Security Centre (ACSC) recently warned businesses to stay alert: “Phishing emails are frequently designed to appear as though they are from trusted government sources like the Australian Signals Directorate.”

Fraud schemes specifically target small businesses, including:

• Phishing Emails: Scammers impersonate credible organisations and solicit details about business activities, financial matters, or grant submissions. A typical scenario involves someone impersonating a representative from Business Victoria and asking if a business has relocated its offices. The Australian Cyber Security Centre reports that phishing attacks make up 24% of all cyber incidents documented by small businesses in 2024.
• Fake Phone Calls: Scammers often claim they conduct research or offer government assistance, as Business Victoria highlights. Businesses should confirm the identity of anyone claiming to represent the Victorian Government by requesting an email from a verified ‘.vic.gov.au’ address.

The Office of the Australian Information Commissioner (OAIC) reported that malicious attacks caused 55% of data breaches in the first half of 2024, including scams targeting small businesses. Businesses must improve their cybersecurity measures to prevent exploitation, as the report highlights this necessity.

Steps to Protect Your Business:

• Verify Communications: If you receive an unsolicited call or email from an organisation claiming to be a government agency, confirm the legitimacy of the request. Always obtain an official email from a government domain, like ‘.vic.gov.au.’
• Report Suspicious Activity: Business Victoria states, “If you’re ever in doubt, contact us immediately to find out if you’re being scammed.” Timely reporting reduces possible harm.
• Regularly Update Security Protocols: Businesses should implement multifactor authentication (MFA) and regularly update their software to protect against phishing and various cyber threats, according to the Australian Signals Directorate.

Small businesses’ cybersecurity has a direct impact on the protection of the broader Australian digital infrastructure. Strong security measures protect both private and public sectors from cyber threats. Stay up-to-date with current scams and alert authorities about any suspicious behaviour.

Editors Publicspectrum

Website | + posts

Public Spectrum is the first knowledge-sharing platform in Australia to embrace the entire public sector. This website is a platform where you can connect, collaborate, empower, inspire, and upskill with public sector professionals.

• AI enhances ethical data privacy
• Digital government implements responsible AI strategy
• Improving personal data protection standards
• AI transforms government data handling